Skip to content

Learn The Best Ways To Manage Your Billable Resources

  • by

The professional services industry accounts for a large portion of businesses worldwide and is growing year over year. This makes it increasingly important that they have the available tools they need to grow their business and rise above their competition. This is where professional services automation (PSA) software comes into play. Professional services automation (PSA) software is a solution that is utilized by firms to run their service-based business and manage all their business data.

Resources and skills are the backbones of every organization’s success. Effective resource management is a priority for all professional services executives looking to optimize their profit margins, improve billable utilization, retain top talent, and increase client satisfaction. Unlike traditional resource management approaches, with PSA software you see a complete view of what you need to efficiently and effectively manage your billable resources. Good PSA software includes built-in resource management capability that gives you a simple-to-use solution for the ongoing task of assigning people to projects. This helps you efficiently turn day-to-day information into the answers you need about utilization, revenue, and profitability in real-time.

Below are 4 ways you can utilize a PSA solution to automate resources management…

1. Manage Supply & Demand – PSA software gives you the tools to understand the overall supply and demand of your resources and skills. With PSA, you’ll have a real-time dashboard that quickly shows you where resources are projected to be and what sorts of projects are currently in progress. It also brings to light which resource needs have yet to be met and what type of skills are required

2. Align Your Financial Forecasting – Reports and dashboards consolidate day-to-day scheduling data to show you who’s projected to work on what, who’s available, and who’s overbooked. This also helps you understand performance to budget at completion, instead of just performance to date. PSA software gives you the ability to measure the profitability of fixed-price backbones projects before they’re complete.

3. Easily Match Your Resources with Projects – PSA software allows for scheduling workflows to be created & configured to allow your managers/team to request resources to fulfill or approve requests. You and your team with the right permissions can search for resources by skills, location, title, or other criteria to help get the perfect skill for a specific project. PSA software gives you an all-in-one solution where you can quickly identify resources matched by skill levels and availability.

4. Data-Driven Decision Making

Incorrect or uninformed project decisions are a huge time waster and a risk for your service firm. PSA software contains all your relevant information around a project in one unified solution. Any updates or changes made are global across the PSA solution giving all your resources access to view the changes avoiding manual edits. Additionally, PSA software enables your resources to track all of your projects: you can view historical costs, risks, and pay-offs in order to get better insights on how to price in the future. Information is key for the effective management of your service firm, and PSA software provides the answer!

CrossConcept Continuum is built to address the entire resource management cycle in one unified, simple-to-use application. With a central dashboard view of your entire organization’s resources, you can better plan for and bid on future projects, make staffing decisions on current tasks, and ensure that everything is done on time and within budget. Our innovative scheduling module is intuitive, flexible, and highly configurable that adapts integrates with your organization’s people, projects, and finances. It allows your project managers to define resource needs and helps resource managers to quickly identify how they can fill each requirement at the touch of a button.

Why Not Trial the PSA Software Built by Service Professionals for Service Professionals!

CrossConcept Continuum goes beyond traditional PSA solutions available today by incorporating cutting-edge UI technology making the solution more user-friendly, resulting in fewer clicks within the solution and time spent logging data. CrossConcept Continuum has been built from the ground up to integrate with all major accounting systems to seamlessly synchronize projects and accounting within one unified system.

Our innovative PSA solution allows organizations to maximize profitability by integrating connecting projects and financial accounting, enabling you to manage all stages of your project from conception to completion and deliver on your promises. CrossConcept has decades of experience helping service organizations automate their processes. Clients have ranged in size from a handful of people to over thirty thousand. The founder’s and team’s real-world experience is what drove and shaped the creation of CrossConcept Continuum.

Our solution is a simple, yet powerful PSA solution built with the end-user in mind – fast, flexible, powerful, and user-friendly! We are offering all new clients a free 2-week trial with no contract obligations. This is a great opportunity for any business to try out the solution and decide if PSA software is for you!

To book a free 15-minute consultation, email: or call: 1-888-528-3898 x110.